Contact Us

Regus, 7th Floor, Amani Place, P.O. Box 38568
Dar Es Salaam, Tanzania
Live chat customer's support

Live chat center operates open hours:
Monday - Friday from 09:00 AM to 18:00 PM
Saturday from 09:00 AM to 15:00 PM.
Live support is off on Sunday and Holidays.

Online customer's support

You can send us an email 24/7 through the website on "Contact Us" page or send us an email to
info@l-pesa.com

In order to optimize the handling of your questions should be attached your telephone number, email address, first name & last name.

L-Pesa World Wide Support - Toll Free Number

Please call +918048030564

42 comments:

  1. l like to sign in with you people

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  2. Good initiative. Enjoying ur services here in Kenya.

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  3. Hello
    I have a problem I want you to edit my email on L-Pesa account 0704195332,I put a wrong email please use this
    olcmfo@gmail.com

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  4. Hello am Clinton Etemesi kindly resend to me a new code to sign up the one you sent isn't working sent through email etemesiclinton2@gmail.com

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  5. I paid back the loan but it's not reflecting in the app.. It's still saying am in arrears. Kindly help.
    Email:nziokanich@gmail.com

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  6. My first payment of loan not reflected; please, the system. Thanks.

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  7. Please,update your system to reflect every pay. Thanks.

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  8. I applied loan from yesterday but yet have not approved what wrong

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  9. I applied for my third loan since yesterday afternoon but until now I have not received it, kindly check, telephone number is 0708478905, my first name is Joseph and my last name is ndungi. My email is changawawa200@gmail.com or patiencekaingu21@gmail.com. thanks

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  10. Your loans take a long time for approval hence cannot be relied on emergencies why kindly check on it,
    Secondly...i have taking your loans and repaying them on time, my records can speak for themselves as i had even reached score of 32...but nowadays you are denying me your loans, kindly tell me where the problem is, thank you, eargerly waiting

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  11. My telephone number is +254769929240
    I need my approval to be done this morning please, am tired of waiting something that is taking long, which type lender are you,I assist Many people to register LPesa why do it looks like a scam,or there's no Money đŸ’° this campany can lend clients??
    I keep on paying all my loans on time and if I pay you take it quickly,but if I apply I must beg is when I get it when it is too late it can't even help.
    I want to advice you people even other lenders e.g Tala, Branch international,Lion cash.they lend amounts uoto $100 but they don't do it they this one is behaving,they lend immediately after application in ONLY 2min.
    If you approve all loans within one hour that's atlist or even half hour
    Or else people will borrow but they will not payback because, people use to pay and borrow immediately.

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  12. When your loan is disapproved, check the reason for disaproval and re-apply again for consideration and the loan will be approved.

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  13. Why is it that I cleared my loan yet you keep sending me sms saying am over due how can I contact you direct?????

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  14. Ma name is Ezekiel Mwangi I cleared my loan with you but am still receiving notifications of over due?????

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  15. I paid before the deadline but denied a loan why?

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  16. Hello,I applied for a loan 3 times,you said the reason for disapproval was about the second Identity but I don't have it apart from voters identity card,so how are going to help me?
    My email is jeremiahibabila2@gmail.com

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  17. Have paid your loan and still asking me to pay in

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  18. Am just asking your active mtn customer number for Uganda because am facing many challenges in paying back your money. Please send it to me I want to talk u people and u help me. Thnx

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  19. I want u to resend me the password for 256 754266801 to the email Adres

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  20. I'm trying to pay back the loan but the system is not allowing me to put the code? What could be the problem please?

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  21. Hello I paid the loan but the didn't give out again even the payment of not in the board

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  22. I have paid my loan fully but it is still reflecting why

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  23. I want to payoff my loan but the app doesn't open
    07-0264-9533 my number

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  24. I want to change my phone number and to open closed account please help me

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  25. Hlw plz help me to re open my account

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  26. I took the first loan on 13 december 2021 from Uganda , ive fully paid but the system still shows am demanded for the last three weeks , my name is keith akera and the mobile account number is +256756700004. Kindly help.

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  27. Hello

    I want to correct my phone number. I entered a wrong digit instead of 0745 695970 it should be 0742 695970. Please assist me!.

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  28. Help me to reopen my account which I had closed myself

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  29. I want to reopen my account

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  30. Help me reopen my account. Tell+254721538097

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  31. Kindly how can someone ask a loan of $12.5 and pay $20??? This is a crack

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  32. How do I acces the bussiness loan I already have enough credit points but the bussiness loan wont open only the personal loan.

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  33. I get this feedback when i try to take a picture. That you need to give some mandatory permissions to continue...... what's that and how do I go about it?

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  34. I have registered my self and you send me a message that my pin you have send it in my email but I did not find it can you send for me again

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